Payments

Online Payment

This option allows you to shop online at your leisure 24 hours a day, 7 days a week and payments are made using a debit or credit card. The process is simple and most importantly secure.

We accept the following cards - Visa, Visa Debit, Visa Electron, MasterCard, and American Express.

Follow these simple steps:

1. Choose items from our online shop
2. Add items to the shopping cart.
3. From your shopping cart click on "Checkout", log in using your email address and password, or as a new customer, click "Continue as Guest". Note: If you would like to create an account for future use you will have the option to create one at the end of the checkout process.
4. Enter your billing / delivery address (we can only deliver to the cardholders address for fraud prevention purposes).
5. Check that the shipping method selected is correct.
6. Select the "Debit / Credit Cards" option as your payment type and enter your card details.
7. Confirm all details are correct and click "Complete my purchase".
8. You will receive an email confirmation of your order. 
9. Once your order has been dispatched you will receive further notification by email along with parcel tracking information.

Paypal Payment

This option also allows you to shop online 24 hours a day, 7 days a week and payments are made using a PayPal account. The process is simple and most importantly secure.

The simple steps involved in this process are:

1. Choose items from our online shop.
2. Add items to the shopping cart.
3. From your shopping cart click on the "Checkout with Paypal" button.
4. Log in to your Paypal account using your email address and password, or as a new customer, click "Pay with a debit or credit card".
5. Confirm that Paypal is charging the correct Credit / Debit Card.
6. You will then return to Hydrolab's website to reconfirm your order total.
7. Click "Complete my purchase".
8. You will receive an email confirmation from both PayPal and Hydrolab of your order.
9. Once your order has been dispatched you will receive further notification by email along with tracking information.

Phone Payment

If you would prefer to pay for your order over the phone please call us on 01904 788275 (Mon-Fri 9.30am-6.00pm). We accept all major debit and credit cards. Please note we can only ship to the registered card holders address. This option is only available to customers based within the United Kingdom.

Cash Payment

This option allows you to select the items that you want to purchase online and pay cash into our bank account. Once you have gone through the checkout process online and confirmed your order further instructions will be given to you on screen along with our bank details. This option also allows you to have your items shipped to an address of your choosing or to local UKMAIL depot for collection.

The simple steps involved in this process are:

1. Choose items from our online shop.
2. Add items to the shopping cart.
3. From your shopping cart click on "Checkout", log in using your email address and password, or as a new customer, click "Continue as Guest". Note: If you would like to create an account for future use you will have the option to create one at the end of the checkout process.
4. Choose to have your products delivered to a residential or business address. If you are collecting from a UKMAIL depot fill in your contact details and address and leave the "Ship items to the above billing address" check.
5. Check that the selected shipping method is correct.
6. Select the "Cash" option as your desired payment type and click "Complete my purchase". 
7. Follow further instructions on screen and pay cash into Hydrolab's bank account.
8. Contact Hydrolab by telephone or email to state order number and the location for delivery - a residential or business address or a conveniently located UKMAIL depot.

Unfortunately we no longer accept cheques or postal orders.